PRIVACY POLICY
Privacy Policy
Effective Date: July 8, 2025
At Energy First Fitness, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you engage with our website, purchase our digital products, use our AI tools or chatbot, or participate in our membership programs.
By using our site or services, you consent to the terms outlined below.
1. Information We Collect
We may collect the following types of information:
Personal Information: such as your name, email address, billing address, and payment method during purchase.
Account Data: information related to your user login, membership access, preferences, and purchase history.
Chatbot Data: inputs, responses, and patterns you submit via the Energy Coach Chatbot™ or other AI tools.
Usage Data: how you interact with our website, digital downloads, emails, chatbot, and course materials.
Technical Data: including IP address, device type, browser type, and referral sources.
2. How We Use Your Information
Your information may be used for the following purposes:
To deliver your purchased content and membership access
To personalize your experience with our AI tools and chatbot
To improve product offerings and user support
To send transactional emails (order confirmations, login info, etc.)
To send occasional updates, offers, or newsletters (you can unsubscribe anytime)
To ensure platform security, fraud prevention, and compliance with applicable laws
3. How We Protect Your Information
We take data protection seriously. Your personal and payment data is secured using industry-standard encryption via our payment processor. We do not store your full payment details on our servers.
Access to your information is limited to authorized team members or service providers who help us deliver your experience.
4. Third-Party Services
We may use third-party platforms (like Stripe, Kajabi, Notion, ConvertKit, or others) to manage:
Payments
Email communications
Chatbot hosting
Membership content delivery
These third parties have their own privacy practices, which we encourage you to review.
5. Cookies & Tracking Technologies
Our website may use cookies to:
Remember your preferences
Understand how you use the site
Improve performance and user experience
You can modify your browser settings to disable cookies at any time.
6. Your Rights
You have the right to:
Access your personal data
Request corrections to inaccurate data
Request deletion of your data (subject to legal and contractual obligations)
Opt-out of non-essential emails anytime by clicking "unsubscribe"
To make any requests related to your data, email us at [email protected].
7. Children’s Privacy
Our products and services are not directed toward individuals under 18. We do not knowingly collect personal information from minors. If we become aware that such data has been collected, we will delete it promptly.
8. Updates to This Policy
We reserve the right to update this Privacy Policy at any time. We will notify users via email or by posting the updated version on our website. Continued use of the site after changes constitutes acceptance.
9. Contact
For any questions or concerns about this policy or how your data is handled, contact: